Distribution operations are becoming more complex and every transport system generates important performance, reliability and service information. However, it is often hidden away in multiple systems and therefore difficult to look at or use effectively.
Optrak Business Intelligence gives you the ability to analyze your operations, in real time thus ensuring business critical changes can be made when it matters most thus improving business performance. It delivers powerful operational intelligence, analytics and reporting, featuring real time information available via a browser, access to an intelligent Dashboard and key reports.
Companies frequently struggle to maximise the investments they have made in logistics or routing and scheduling systems. Optrak Business Intelligence can help you leverage these installed solutions and generate real business benefits.
Benefits:
- Gives you the information to improve your business
- Dynamically accesses key information stored in your systems and delivers it to management in a timely and business focused manner
- Allows constant monitoring of KPIs, operational data and other performance benchmarks, e.g. deliveries on time, late deliveries, etc
- Allows you identify and better manage key accounts
- Provides ability to plan and cater for returns
Makes use of driver debrief information so that this useful data is captured and analyzed
Examples
- Customer Service: record on time deliveries, analyse customer service, automatic notification if later delivery will occur, record delays, long term customer service analysis
- Driver management: analyse drivers hours, performance against schedules, driving performance
- Sales analysis: proactive service management, major account performance, dissatisfied customer alerts, account profitability analysis, identification of key accounts/low value accounts, historical and trend analyses
- Real-time monitoring: dynamic review and re-plan where problem occurs
- Vehicle management, fuel and fleet economy
- Distribution business: review depot performance, customer profitability analysis